1. Acceptance of Terms

By creating an account or using Ninafit ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms constitute a legally binding agreement between you and Ninafit ("we", "us", "our"), operated in Nairobi, Kenya.

2. Description of Service

Ninafit is a fitness training web application providing workout programs, progress tracking, community features, anatomy references, and coaching services. The Service is available at ninafit.pages.dev and associated domains.

3. Account Registration

You must provide accurate, complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials. You must be at least 13 years old to use the Service. One person may not maintain more than one account.

4. Subscription Plans and Payment

Ninafit offers the following plans:

• Workout Plan (KES 500, one-time): Lifetime access to the basic workout program and tools.
• Pro Plan (KES 1,000/month): Full access including anatomy map, Spotify integration, progress tracker, community, and streak tracking.
• Coached + Trainer Plan (KES 2,500/month): Everything in Pro plus personal trainer matching and coaching.

All payments are processed in Kenyan Shillings (KES) via M-Pesa. By subscribing, you authorise us to charge your M-Pesa number for the applicable subscription fee. Prices may change with 30 days' notice.

5. Cancellation

Monthly subscriptions may be cancelled at any time by contacting us via WhatsApp or email. Your access continues until the end of the current billing period. There are no partial refunds for mid-month cancellations.

6. Acceptable Use

You agree not to:

• Share your account credentials with others
• Post content that is abusive, discriminatory, or harmful in the Community section
• Scrape, copy, or redistribute any part of the Service without written permission
• Attempt to gain unauthorised access to other accounts or the admin system
• Use the Service for any illegal purpose under Kenyan law

7. Health and Fitness Disclaimer

Ninafit provides fitness information and workout programs for educational purposes only. This is not medical advice. Before beginning any exercise program, consult a qualified healthcare professional, especially if you have existing medical conditions. Ninafit and its operators are not liable for any injury, illness, or harm resulting from following the programs provided.

8. Intellectual Property

All content on Ninafit — including workout programs, training materials, anatomy diagrams, and software code — is owned by Ninafit and protected under Kenyan copyright law. You may not reproduce or distribute this content without written permission.

9. Termination

We reserve the right to suspend or terminate accounts that violate these Terms, with or without notice. Upon termination, your right to access the Service ceases immediately.

10. Limitation of Liability

To the fullest extent permitted by Kenyan law, Ninafit shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability to you shall not exceed the amount you paid us in the 3 months preceding the claim.

11. Governing Law

These Terms are governed by the laws of the Republic of Kenya. Any disputes shall be resolved in the courts of Nairobi, Kenya.

12. Changes to Terms

We may update these Terms at any time. We will notify you via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the new Terms.

1. What Data We Collect

When you use Ninafit, we collect:

• Account data: Name, email address, and password (stored securely via Firebase Authentication)
• Profile data: Your training goals, experience level, equipment preferences (collected during onboarding)
• Workout data: Exercise logs, weights, reps, streak data — stored in your account
• Payment data: M-Pesa phone number, transaction reference, and payment status (processed by Intasend — we do not store your M-Pesa PIN or full financial details)
• Community data: Posts, replies, follows, and likes you create
• Usage data: Pages visited, features used, session duration (via Google Analytics, anonymised)

2. How We Use Your Data

• To provide, maintain, and improve the Service
• To process payments and manage your subscription tier
• To send account-related emails (welcome, payment confirmation)
• To identify and fix technical errors
• To analyse usage patterns and improve features

We do not sell your personal data to third parties.

3. Data Storage

Your data is stored using Google Firebase (Firestore and Authentication), hosted on Google Cloud infrastructure. Data may be stored on servers outside Kenya but is protected under Google's security standards and complies with applicable data protection laws.

4. Data Sharing

We share your data only with:

• Firebase/Google: For authentication and database services
• Intasend: For payment processing (only what is necessary to process your payment)
• Spotify: If you connect your Spotify account (governed by Spotify's own Privacy Policy)
• Legal authorities: If required by Kenyan law

5. Community Content

Posts, replies, and profile information you share in the Community section are visible to other Ninafit users. Your display name is shown publicly. Your email address is never shown publicly.

6. Your Rights

Under applicable Kenyan data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Withdraw consent for data processing

To exercise these rights, contact us via WhatsApp or email.

7. Cookies

Ninafit uses localStorage (browser storage) to maintain your session and preferences. We use Google Analytics cookies to understand usage patterns. You can disable cookies in your browser settings.

8. Children's Privacy

Ninafit is not directed at children under 13. We do not knowingly collect data from children. If we become aware that a child has provided us data, we will delete it promptly.

9. Security

We use industry-standard security measures including HTTPS encryption, Firebase security rules, and regular security reviews. However, no system is 100% secure — if you suspect a breach, contact us immediately.

10. Contact

Our Refund Policy

We want you to be satisfied with Ninafit. Here is our refund policy, effective for all purchases:

Workout Plan (KES 500 — one-time)

• Full refund within 7 days of purchase if you have not accessed the program content
• No refund after 7 days or after the program has been accessed

Pro Plan (KES 1,000/month)

• Full refund if requested within 48 hours of the first payment and the account has not been used
• No partial refunds for mid-month cancellations
• If you cancel, you retain access until end of the billing period

Coached + Trainer Plan (KES 2,500/month)

• Full refund within 24 hours if no coaching sessions have commenced
• Partial refund (pro-rated) if a trainer match was not made within 48 hours of sign-up
• No refund once coaching has commenced

How to Request a Refund

To request a refund, contact us via:

• WhatsApp: +254 XXX XXX XXX
• Email: support@ninafit.com

Include your account email, payment date, M-Pesa transaction reference, and reason for refund. We process refunds within 5 business days back to your M-Pesa number.

Exceptions

Refunds will not be issued if:

• The account was suspended for violating our Terms of Service
• The refund window has passed
• The content or coaching has been accessed/consumed